This includes providing support through emails, live chats and faxes using some tools and Documentation/processing on Computer.Basic Knowledge of Computer is Required for this.
Ex: Job processing, DTP , Customer Support etc...
Its mainly includes tasks/job which includes voice calls via soft phone, dialer, avaya machines .Its completely based on the type of process you join(like customer service, sales, tech …
Field sales executives are counted on to represent the company they work for to existing and potential clients. An executive acts as the 'face' of his or her company, and as such is responsible for forging, maintaining and expanding links …